Researchers may use our website and search our online databases and our Archive and Library catalogues free of charge. There is no charge for examining and downloading low resolution images for research and private study. Visitors who make an appointment will be able to inspect originals, browse our library and use our catalogue at our Research Centre in Reading without any payment. A donation towards our costs is always appreciated.

We aim to answer queries by email and telephone within one week. If you write to us, please enclose a stamped-addressed envelope for the reply. We will provide up to 30 minutes research free of charge to answer an enquiry. Charges may be applicable if it is likely to take us longer to find the answer or we are providing copies of documents of images. Users who cannot visit the Archive can commission us to do the research for them.

Friends of the Mills Archive have more free services and where applicable pay charges which are are generally lower.